Auto-Debit System™ Update – CVD Code

According to the PCI DSS Guidelines, the CVD (CVV2) Code on a credit card cannot be stored for retrieval. It can only be passed to the merchant processor for the immediate transaction.

Therefore, the field for entering a CVD code has been removed from the Add New Client & View Client pages. The only place you can enter a CVD code is on the Virtual Terminal and the Cash Plan Auto-Debit Scheduler™. With both of these tools, the CVD will be used for the immediate transaction only. Since the Auto-Debit Scheduler™ does not perform an immediate transaction, it has been removed from it as well.

Please note that any Scheduled Auto-Debits you currently have a CVD code stored for, will no longer be submitted with the CVD code. All stored CVD codes will be deleted from the database.

What does this all mean? It really does not change much in regards to using the Auto-Debit System. Except that Discover charges $0.50 for any credit-keyed payment submitted without a CVD code. We are checking to see if American Express does this as well. We will post what we find out.

Since Visa & Mastercard do not charge an extra fee for not submitting a CVD code, we recommend you use Visa & Mastercard as much as possible to avoid these exrtra fees. In addition, the percent charged by Visa & Mastercard is less than both Discover & American Express. We also recommend you use Bank EFT as your first choice since the fees are lower and there are no expiration dates.

We are constantly striving to improve Cash Practice® Systems. If you have any suggestions, please let us know.

Yours in excellent service,
Miles Bodzin, DC
CEO Cash Practice Inc.

Auto-Debit System™ Update (PPRG & ADRG)

Auto-Debit System™ Updates

A number of updates to the Posted Payments & Auto-Debit Reports have been done.

1. The green Comments on the Auto-Debit Report & Posted Payments Report are now numbered and formatted to be more readable.

2. The way we handle deleting auto-debits has been improved. You still delete an auto-debit the same way as always by clicking the blue “X” on the Auto-Debit Report Generator™ report. However, instead of the auto-debit actually being deleted from the database the auto-debit status will now be updated from Active to Cancelled. This way a record of all your scheduled auto-debits is kept forever. When we we’re actually deleting the auto-debit from the database, you could no longer see a record of it other than looking at the Deleted Auto-Debits Report. From this point on, the action of deleting an auto-debit will Cancel & Archive it instead, thus allowing you to search the cancelled auto-debits in the Auto-Debit Report Generator™.

3. The Auto-Debit Report Generator™ report now has an [Auto-Debit Changes] link that will be displayed in the Comments column. Clicking the link will display any recorded changes to the auto-debit, including when it is cancelled.

4. When an Auto-Debit is Complete or Cancelled, the date of the last payment scheduled is displayed. Previously, only the date of the next payment was displayed for active auto-debits.

5. The Deleted Auto-Debits Report has been updated to record both the Client & Billing name. Previously, only the billing name was recorded. The [Auto-Debit Changes] link is also diplayed on this report as well as the red System is in Test Mode warning box.

As always, we greatly appreciate your support. If you have any suggestions for upgrades, please feel free to let us know.

Yours in excellent service,
Miles Bodzin, DC
CEO Cash Practice® Inc.

Printing Multiple Receipts

Printing Multiple Receipts

Want to print TWO Virtual Terminal or Simple Swiper™ receipts on a single sheet of paper? Now you can! Do you want to use a Receipt Printer (like the ones used with credit card machines) with your Virtual Terminal & Simple Swiper™ receipts? Now you can! To select how you print your receipts, go to the Auto-Debit System™ Setup -> Step 6.

Legal Auto-Debits (PCI Compliance)

You may be breaking the law and not even know it! Do you store credit card numbers in your office so that staff can key-enter them into a credit card terminal each month? If so, you have to read this free report now! Download the free report at www.LegalAutoDebits.com. The Auto-Debit System is a PCI DSS Compliant system offered by CashPractice.com.

Error 5021

This post is for Auto-Debit System users with an Optimal Payments Merchant Account.

With the state of the economy, banks have gotten stricter with their EFT’s.  We are now recommending that you enter an ID (i.e. driver’s license, etc) for ALL bank EFT’s.  We are seeing an increase in declines (Error Code 5021) due to these stricter guidelines.  If you get a 5021, retry the transaction with an ID and it should go through.  If it still declines with an ID, then contact us.  To add an ID to your scheduled Auto-Debits, go the Auto-Debit Report Generator™ and click the Folder icon for the auto-debit.

Welcome to the Cash Practice® Blog

Welcome to the brand new Cash Practice® Blog.  We are excited to be adding a blog.  We will be posting to the blog on a regular basis (at least weekly and daily in some cases).

Please visit the blog by either clicking the BLOG link at www.CashPractice.com, bookmarking the blog or visiting blog.cashpractice.com.